Locations, Hours & Medicare Enrollment — 2026
By William Gray, The Medicare Dude — independent Medicare broker a licensed insurance agent since 1998 working with seniors
Social Security offices handle Medicare enrollment, premium adjustments, and benefit coordination. Here are the Jacksonville-area offices — and what William can help you with before and after your SSA visit.
Main Jacksonville SSA office. Handles Medicare enrollment, Social Security benefits, disability claims, and card replacement.
Serves Northside and surrounding communities. Same services as main office.
Serves Clay County residents including Orange Park, Fleming Island, and Middleburg.
Serves St. Johns County including Ponte Vedra Beach, St. Augustine, and surrounding areas.
Before visiting the SSA office, call William. He can clarify your enrollment options, explain the penalty rules, and make sure you enroll in the right plan at the right time — all free.
Jacksonville has two Social Security offices: 4040 Woodcock Dr (Southside) and 2450 Beltway Dr (Northside). Both are open Monday–Friday 9:00 AM–4:00 PM. The national SSA phone number is 1-800-772-1213. You can also apply for Medicare online at ssa.gov.
Yes — you can enroll in Medicare Part A and Part B at any Social Security office or online at ssa.gov. Your Initial Enrollment Period is a 7-month window around your 65th birthday. William can help you understand your enrollment options before you visit the SSA office.
No — you can apply for Medicare online at ssa.gov/medicare without visiting an office. If you are already receiving Social Security benefits at 65, you are automatically enrolled in Medicare Part A and Part B. William can guide you through the enrollment process at no cost.
Your Initial Enrollment Period (IEP) is a 7-month window: 3 months before your 65th birthday month, your birthday month, and 3 months after. Enrolling in the first 3 months ensures your coverage starts on time. Delaying Part B without creditable employer coverage triggers a permanent 10% per-year penalty.
IRMAA (Income-Related Monthly Adjustment Amount) is a surcharge added to Medicare Part B and Part D premiums for higher-income beneficiaries. It is based on your income from 2 years prior. If your income has decreased since then, you can request an IRMAA adjustment at your Social Security office. William can explain how IRMAA affects your total Medicare costs.
We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE (TTY: 1-877-486-2048) to get information on all of your options.
Not affiliated with or endorsed by the U.S. government or the federal Medicare program. This is an advertisement for insurance. William Gray and affiliated licensed agents are independent insurance agents, not government employees or representatives. Medicare has neither reviewed nor endorsed this information.
Not all plans or types of coverage may be available in your area. Plan availability, benefits, and premiums vary by county and ZIP code. Enrollment in any plan depends on contract renewal. Benefits, premiums, and cost-sharing may change on January 1 of each year.
Independent Agent & Compensation Disclosure. William Gray is an independent licensed insurance agent (FL License #W690237) and is not employed by or exclusively affiliated with any single insurance company. William is compensated by insurance carriers when you enroll in a plan. This compensation does not affect the premium you pay — your premium is the same whether you enroll through a broker or directly with the carrier. Affiliated agents are independent contractors solely responsible for their own conduct and representations.